We want our customers to enjoy and be satisfied in using our network.

As much as we can, we’ll let you do whatever you want on our network as fast as you can, but sometimes there’s a chance that very, very high usage will start to affect our other customers or result in the cost for us to provide the service to you to be significantly more than the revenue we receive from you. If that happens, we’ll talk to you about solutions that work both for you, us and for our other customers. When we say “Fair Use”, it means we assess the usage pattern of all our users . If you’re in the 1%, but don’t worry, we won’t change anything without talking to you first.

We may change this Fair Use Policy at any stage and you will be notified of any changes by the posting of an updated version of the relevant policy on our website.